Complaints


TSL is committed to providing a high quality service to everyone we deal with. In order to do this we need you to give us any comments about our service, and to tell us when we get things wrong.


We want to help you resolve your complaint as quickly as possible.


We treat as a complaint any expression of dissatisfaction with our service which calls for a response. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service.


If you wish to contact us please use the form on this page and we will respond to your complaint.